Naples, Florida  ·  Technology for patient-centered practices

Nothing falls through the cracks. Everything moves faster.

VELPC builds AI-assisted tools, automation, websites and Google Ads for medical, dental and other practices that care for patients, and for small businesses that live or die by follow-through. Designed by someone who has owned and run a practice.

VELOCITYPROFESSIONALCOMPUTING
Open loops · todayauto-tracked
  • Cardiology referralpt 0412confirmed
  • MRI reportpt 0388due 2d
  • A1C lab resultpt 0451reviewed
  • Outside recordspt 0420requested
Example data · illustrative
OperatorMedical practice ownership & managementOperational authority earned on the inside, not observed from it.
GrowthPerformance marketing & Google AdsAcquisition engineered against lifetime client value.
DeliveryProgram & project leadershipScoped, sequenced, documented, shipped.
EngineeringAI-accelerated software developmentProduction systems in weeks, not quarters.
Capabilities

Operations, engineering and growth, under one accountable hand

Most organizations stitch together an agency, an IT vendor, a software house and a consultant, then spend their days translating between them. VELPC unifies the disciplines, so every system is designed with the whole operation in view.

Autonomous Agents & AI Automation

AI agents that operate third-party portals, interpret documents and execute multi-step workflows around the clock. They manage their own credentials, recover from failure on their own, and escalate only what genuinely requires a human.

  • Browser agents
  • Self-healing runtimes
  • Exception-based escalation

Clinical Operations Platforms

Systems that enforce continuity of care: every order, result, referral and records request is tracked from origination to closure. Discordant or incomplete results surface automatically, before they become a patient-safety event.

  • Closed-loop order tracking
  • Result reconciliation
  • Care-gap surveillance

Custom Software & Systems Integration

Purpose-built applications that bridge electronic health record systems, calendars, fax, messaging and cloud storage into one coherent operating layer. AI-accelerated engineering compresses delivery from quarters to weeks.

  • Bidirectional sync
  • Single source of truth
  • Role-based access & audit trails

Client Lifecycle & Quality Assurance

Structured account management from onboarding through renewal, with automated touchpoints and measurable service standards. Built-in quality controls intercept errors upstream, before a client or patient ever sees them.

  • Membership & renewal automation
  • QA checkpoints
  • Service-level reporting

Search Marketing & Web Engineering

Google Ads programs engineered around acquisition cost and lifetime client value, not clicks. Fast, conversion-focused websites built to the same exacting standard.

  • Google Ads
  • Conversion tracking
  • Web design & development

Program & Project Leadership

Hands-on direction of technology rollouts, vendor transitions and operational change: scoped, sequenced, documented and delivered. One accountable point of contact from kickoff to go-live.

  • Implementation planning
  • Vendor orchestration
  • Change management
Flagship work

An orchestrated clinical operations platform

At its core sits a proprietary system of record that governs scheduling, documentation and care coordination, continuously reconciling electronic health record systems and calendar infrastructure against a single authoritative state. Around it operates a fleet of autonomous AI agents deployed on dedicated, always-on infrastructure. They authenticate into diagnostic laboratory and imaging portals under isolated service credentials, resolve each patient against dual identifiers, and retrieve results directly into an AI intake pipeline. Multimodal language models read every incoming document, classify and segment it, detect discordance between what was ordered and what was received, and route verified records into the patient's chart. Every referral, order and records request is tracked as an open loop with automated escalation, while bidirectional messaging keeps patients, clients and staff synchronized in real time. Dropped balls are structurally eliminated, not merely reduced.

Data flows from external sources through autonomous agents and an AI intake pipeline into the system of record, which synchronizes downstream systems and tracks every open loop. INBOUNDACQUISITIONSYSTEM OF RECORDSYNCHRONIZED Laboratory portals Imaging portals Fax & e-documents Inbound messages Autonomous agents Isolated service credentials Self-rotating authentication Dual-identifier resolution Always-on, self-healing node AI intake pipeline Multimodal document reading Classification & segmentation Order-to-result discordance Patient-mismatch detection AUTHORITATIVE STATE Scheduling · Documentation Care coordination Daily reconciliation & drift repair Role-based permissions, server-enforced Immutable audit trail AI-drafted letters, human-approved ● all loops reconciled Health record systems Calendar infrastructure Secure records storage Patient & client SMS CLOSED-LOOP ENGINE Ordered Retrieved Reconciled Physician reviewed Patient informed
Simplified architecture. Escalation fires automatically when any stage exceeds its time window.
24 / 7Agents run on dedicated infrastructure, independent of any workstation
2 identifiersEvery patient match is verified on name and date of birth, never name alone
0 silent dropsNothing closes until the result is received, reviewed and communicated
Who I help

Practices with patients, and businesses with customers who expect follow-through

If your work depends on remembering what was promised, to whom, and by when, the same systems apply.

Patient-centered practices

Primary & concierge medicineDentalOrthodonticsChiropracticPhysical therapyDermatology & med spaOptometryBehavioral healthVeterinarySpecialty clinics

Small businesses

Professional servicesHome servicesMembership businessesLocal retailIndependent consultants
How a project runs

Small, deliberate, and finished

No sprawling retainers. Each project has a clear scope, a working result you can see early, and documentation your team can use after I'm gone.

Sit with the work

I watch how your team actually does the job today, including the workarounds nobody mentions.

Find the leaks

We agree on where time, money or follow-through is being lost, and what fixing it is worth.

Build and test

You see a working version quickly. We adjust it with your staff, not around them.

Hand it over

Training, plain-language documentation and support while it settles in.

Proven in the field

Built inside a working practice, not a lab

These systems were conceived, engineered and refined in the daily operations of a medical practice in Naples. Every capability exists because a real problem demanded it: a referral that went quiet, a result that never arrived, an appointment that silently changed.

  • Field-testedHardened against live clinical workflows, day after day
  • Always onRunning around the clock on dedicated infrastructure
  • Operator-designedShaped by the people who use it, not by a spec sheet
Gulf Coast Medical Arts Center in Naples, Florida, at twilight
Gulf Coast Medical Arts Center · Naples, Florida
David Stone
David Stone
Founder, VELPC Consulting
Based
Naples, Florida
Works
On-site in Southwest Florida and remotely
Status
Semi-retired, selective by choice
About

I've been the client. That's why I'm a better consultant.

My background is in marketing, project management and running businesses, including owning and managing a medical practice. I know how much a missed referral, a lost lab result or a confused patient really costs.

Over the years I've handled the marketing, designed and built the websites, run the Google Ads, managed the projects and kept customer accounts in order. Most recently I've focused on AI-assisted software development: practical tools that automate routine work, improve accuracy and protect continuity of care.

Today I'm semi-retired and consult on my own terms. I take on a small number of projects for medical, dental and other patient-centered practices, and for small businesses that need better systems for account management, quality assurance and marketing. You work with me directly, from the first conversation to the finished system.

VELPC stands for Velocity Professional Computing. The name is the promise: professional tools that make good work happen faster.

Operations

  • Practice ownership & management
  • Continuity-of-care workflows
  • Account management & QA
  • Vendor & project management

Growth

  • Marketing strategy
  • Google Ads & local search
  • Website design & build
  • Patient & customer communication

Technology

  • AI-assisted development
  • Workflow automation
  • Dashboards & reporting
  • Systems integration
Questions

Before you reach out

If your question isn't here, send it through the form. Short questions get short, useful answers.

Do I need to be technical to work with you?

No. Part of the job is translating. You describe what goes wrong in your day, and I handle the technical side and explain decisions in plain language.

Will this replace our electronic health record system?

Usually not. Most of what I build works alongside the systems you already use, filling the gaps between them rather than forcing a costly switch.

How do you handle patient information?

Carefully. Systems are designed so protected health information stays inside approved, secured tools, with access limited to the people who need it. We'll cover the specifics, including any agreements your practice requires, before work begins.

How big does a project have to be?

There's no minimum. Some engagements are a single automation or a Google Ads cleanup; others are a full custom system. I'll tell you honestly if something isn't worth building.

Can I reach out with a personal question?

Yes. The form below takes personal notes and general questions as well as project inquiries.

Contact

Let's talk

A project, a question, or a personal hello. Write as much or as little as you like. Screenshots and photos help, so attach them if you have them.

  • You'll hear back from me personally, usually within two business days.
  • Your details are never sold or shared.
  • Please don't include patient information in this form.

Fields marked * are required. No phone number needed unless you'd like a call.